Return Policy

We are committed to quality products and services - your satisfaction is 100% guaranteed! If for any reason you are not satisfied with your purchase, you can take advantage of our 15-day Return Policy and 100% Satisfaction Guarantee. We will be happy to offer you a free replacement or a refund.

You may return items sold by Forever Frames within 15 days of delivery for a full replacement. Items hsould be returned in their original product packaging. We will also pay the return shipping costs. You should expect to receive your replacement within one week of giving your package to the return shipper.

To request authorization please send e-mail to: returns@foreverframesonline.com with the following details:

1. Order #, First & Last Name.
2. Specify reason for return.
3. Wait for our Customer Service to e-mail you with your Return Authorization & Instructions.

Please contact Customer Service if you have any further questions.